Special Conditions

Please note the following key points from Our Conditions of Agreement:

Conditions	Description
General	Our Storage Costs are based on the information provided by You and are subject to the storage services being carried out under the enclosed Conditions of Agreement.
6.14	You must own or be authorised to store the Goods.
3.2	Storage Costs must be paid in advance and on time.
4.1 to 4.5	If You do not comply with the Conditions, We will have certain rights which include keeping Your Deposit and the right to seize the Goods in storage and sell or dispose of them.
6.1	You must secure the entrance to the Unit after each visit.
6.10.1 & 6.10.2	You must check the Unit is suitable for the Goods You intend to store and it is recommended that You periodically inspect during the Storage Period.
6.3	You must not store any Excluded Items, including, for example: dangerous, illegal, stolen, perishable, environmentally harmful or explosive goods.
7.7	We are not liable for Loss or Damage resulting from events, circumstances or causes beyond Our reasonable control.
7.6	We shall not be in breach of this Agreement and exclude all liability to You in certain circumstances (“Excluded Liabilities”) including, but not limited to: Mysterious disappearance and/or unexplained shortage of Your Property except as a result of theft by forcible entry to Your Unit; Loss or Damage caused by: moth, insect and vermin unless from a source external to Your Unit; mould, mildew or rust, unless proven to be a result of water ingress from a source external to Your Unit, atmospheric or climatic causes. Any value an item might have acquired simply because it is part of a pair or set, also excluding the value of an undamaged part of a pair or set; Any value which is purely sentimental.
7.2	Our standard terms limit Our liability to You to negligence only up to a maximum of £100 and You are required to arrange insurance at Your own expense for Your stated Maximum Replacement Value for the duration of storage.
BIGProtect Addendum	Alternatively, You may request for Us to accept an enhanced liability for Your Goods up to Your stated Maximum Replacement Value under BIGProtect, subject to Your agreement to pay additional charges (“BIGProtect Charges” and “Claims Admin Fee”). Review the BIGProtect Addendum for details of the restrictions and limitations.
Maximum Replacement Value Definition	You must provide a Maximum Replacement Value on the Customer Declaration whether or not You opt for BIGProtect. We strongly recommend you review this definition before providing Your Maximum Replacement Value.
8	We may use and share Your personal and other Data in certain circumstances.
11.2	You must give 30 days’ notice to terminate this Agreement.

Please ensure that You carefully read Our Conditions of Agreement and BIGProtect Addendum.
If You have any questions, please contact Us using the details provided.